UK Terms & Conditions

Use of the website

This site is owned and operated by The Lagoon Group. By accessing and using this website and/or placing an order with The Lagoon Group you agree to these terms and conditions as set out below. We may amend these terms of use at any time to ensure that we remain compliant with relevant laws and regulations and to ensure that we are constantly improving your experience, please ensure that you check our website terms of use frequently. By continuing to use our services after any changes are made, you accept those changes and will be bound by them.

UK Retailers

All prices shown in this catalogue are for UK retail customers only and are quoted in sterling exclusive of VAT. Minimum order value is £100 excluding VAT. Carriage is paid on orders over £200 excluding VAT to mainland UK only. The Lagoon Group has the right to cancel all back orders worth less than £75 excluding VAT. Goods are supplied on a firm sale basis. We do not offer sale or return. Purchase orders, once accepted by us, are considered a legal and binding contract on the part of the customer. Cancellations by the customer will not be accepted. First orders are given are taken on a proforma basis. A credit account will be opened on receipt of a completed Credit Application Form and satisfactory references. Payment terms for approved credit accounts are strictly 30 days from date of invoice. Shortages/damages must be notified to us within five working days of receipt of the goods. Non delivery must be notified to us within five working days of receipt of invoice. All goods remain the property of The Lagoon Group until paid for in full.

Non-UK Retailers

Export pricing and terms are available on request. Tel: +44 208 563 6520

More Information

What is WEEE?

The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items.

Why recycle?

Unwanted electrical equipment is the UKs fastest growing type of waste.
Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.

Look for the symbol

To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin. Please recycle when you see this symbol, otherwise you can send these to us at our address – The Lagoon Group, Oriel House, 26 The Quadrant, Richmond TW9 1DL.

View our Cookie policy.