Terms & Conditions

Lagoon, Lagoon Games, Lagoon Books and Loncraine Broxton are all trading names for The Lagoon Trading Company Ltd. By accessing this website and/or placing an order, you agree to be bound by the Terms and Conditions set out below. Furthermore, you acknowledge that we may update the Terms from time to time. We also reserve the right to modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website.

By making a request/order you are offering to purchase a product that we will accept to sell to you on the following Terms and Conditions. All requests are subject to availability and confirmation of the order price by us. Despatch times may vary according to availability and any guarantees warranties or representations made as to delivery times are limited to mainland UK and are on the basis that we are not responsible for any delay in delivery occurring due to postal delays or force majeure. Lagoon is entitled to refuse any request made by you. When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods, services. It is your responsibility to inform us of any changes to these details as soon as possible.

Copyright & Conditions of Website Use


All web site design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on this Website are the copyright of Lagoon. All rights reserved. Any use of materials on this Website--including reproduction for purposes other than those noted above, modification, distribution, or re-publication--without the prior written permission of Lagoon is strictly prohibited.

Governing Law and Contract Formation


No contract will subsist between you and Lagoon for the sale by it to you of any product unless and until Lagoon accepts your order by e-mail confirming that it has despatched your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Lagoon sends the e-mail to you (whether or not you receive that e-mail). For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England and you and Lagoon irrevocably submit to the non-exclusive jurisdiction of the English Courts.

Limitation of Liability


While we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.
To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer.
We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

  • any economic losses (including without limitation loss of
  • revenues, profits, contracts, business or anticipated savings); or
  • any loss of goodwill or reputation; or

  • any special or indirect losses


suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.
Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our employees.

Privacy Policy


Lagoon will treat all your personal information as confidential.
We use your information only for the following purposes:

  • Processing your orders

  • For statistical or survey purposes to improve this website and its services to you

  • To serve website content

  • To administer this website

  • If you consent, to notify you of products or special offers that may be of interest to you.



We will not disclose information about our customers to third parties except where it is a part of providing a service to you - e.g. arranging distribution.

We use cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time – if you do not accept Cookies you will not be able to use this Website for shopping.

Further information


If you have questions about your personal data or our privacy policy, or wish to see or update the information we have about you, please write to:

Lagoon
Suite 4, Oriel House
26 The Quadrant
Richmond, London
TW9 1DL